Resolved -
The incident has been resolved.
Mar 27, 21:17 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 27, 21:02 PDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 27, 17:35 PDT
Investigating -
We are investigating an issue where preference updates submitted via the Privacy Center, Admin Dashboard, or API are not triggering configured consent workflows. Preference data is being stored correctly — no records have been lost. Downstream workflow actions (e.g., third-party integrations, automated notifications) triggered on preference change events have not fired since March 25 at 19:33 UTC. We have identified the root cause and a fix is in progress. We will provide an update once resolved and will communicate a backfill plan for affected workflows.
Mar 27, 17:28 PDT