Consent Backend /Sync Routes

Incident Report for Transcend

Resolved

The GET and POST /sync routes in the Consent Backend experienced a temporary performance degradation beginning at approximately 16:30 EST, resulting in elevated response times and increased 5xx error responses.

A fix was implemented in the caching layer, which resolved the issue at approximately 17:00 EST.
Posted Aug 17, 2026 - 13:30 PDT