Consent SYNC API

Incident Report for Transcend

Resolved

Our Consent backend sync API experienced a major outage for approximately 1 hour between 8:23PM EST TO 9:24PM EST. During this time, calls to update the user's preferences from client side airgap.js script would have failed with a 500 error status code. At this time the issue has resolved.

Posted Nov 18, 2025 - 17:30 PST