Preference Management Service Impaired

Incident Report for Transcend

Resolved

This incident has been resolved.
Posted Apr 23, 2026 - 04:21 PDT

Investigating

We are currently experiencing a partial disruption impacting the Preference Management Service. Calls to update user preferences are intermittently failing with 5xx errors. Our team is actively working to resolve the issue. We will share further updates as progress is made.
Posted Apr 22, 2026 - 17:39 PDT
This incident affected: Backend API - EU and Backend API - US.
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